Reserve online or call (804) 304-5750
Delivery Area
We offer free delivery within a 20 mile radius of the center Richmond, VA. area. Outside of that is a $1.75/per mile fee. If you are not sure if your party is outside of our free delivery area, please don't hesitate to call.
County service areas: Richmond, Goochland, Powhatan, Henrico, Hanover, and Chesterfield.
Rental Agreement/Safety Rules/Operating Instructions
Upon making your reservation, you will receive an email with an attachment containing a copy of our "Safety, Liability & Assumption of Risk Form". Please read over this document and feel free to contact us by phone or email if you have any questions. Safety rules are also listed below. On the day of your event, our representative will have a copy of this document and will need your signature at the time of delivery.
Methods of Payment
We accept Credit Cards (Master Card, Visa, American Express, Discover, JCB, Diners), cash and check. We charge a $40 fee for all returned checks. A company check is also acceptable for businesses, religious organizations & schools.
Weather/Cancelation Policy
Being that we don't require a deposit there is no penalty for an event cancelation. If bad weather or urgent situation may arise we just ask that you give us proper notice. At this time we can talk about a reschedule date if wanted.
Surface & Yard Requirements
The surface on which we set up the inflatable must be flat and clear of any sharp objects, such as sticks and rocks. There should be no low hanging tree branches or power lines overhead. Concrete or asphalt surfaces are fine, just be sure to let us know ahead of time so we bring the appropriate equipment to secure the inflatable.
Electrical Requirements
We recommend a grounded outlet on a dedicated 20-amp circuit breaker to run the blower that keeps the inflatable inflated. This is a standard garage outlet. If an outlet is unavailable we also rent generators.
Delivery vs. Customer Pick-up
At this time we do not offer customer pick-up for any of our equipment. We take care of the delivery and setup.
Safety
Richmond Bounce & Party ask that all participants take safety rules very seriously as for they for your safety. Below are list of safety guideline that must be followed.
1. Drinks, food, and pets are not permitted in or around inflatable/rental.
2. Shoes and all footwear should be removed before entering the inflatable/rental.
3. All participants must enter the inflatable/rental using the provided inflatable entrance ramp. Running or jumping through the door is not permitted.
4. Leaning, running, jumping, bouncing or pulling on or against the interior/exterior walls of the inflatable/rental is not permitted.
5. Jumping on or near the inflatable/rental entrance ramp or entrance area is not permitted so children entering the inflatable/rental are not injured.
6. When using inflatables all participants must remove any sharp objects. This includes but is not limited to all jewelry and glasses.
7. Participants not following the rules after being warned should be asked to exit the inflatable/rental.
8. Wrestling flips and other inappropriate behavior is not permitted in the inflatable/rental.
9. Please be mindful of different size children playing together. Children should be grouped according to size. Small with small and large with large.
10. Unfortunately participants over 200lb are not permitted. The maximum capacity should never be exceeded, please follow the maximum capacity chart below.
|
Unit Size |
Maximum People |
Minimum Height |
Maximum Height |
|
15’ x 15’
|
8 |
36” |
70” |
|
18’ x 19’ |
9
|
36” |
70” |
Emergency Policy
There are various reasons that emergencies happen and the following list contains just a few examples of these emergencies and how they can be handled. Please keep in mind that these are only guides and to use common sense if an emergency arises.
1. If it rains, do not use the inflatable/rental. The surface of the inflatable/rental is extremely slippery when wet. Please have all participants exit the inflatable/rental.
2. If the wind becomes excessive, all participants should exit the bounce house/rental and then the bounce house/rental should be deflated.
3. In the case of lightning, immediately stop use of the inflatable/rental.
4. If anchors come loose during operation, immediately stop use of the inflatable/rental and contact Richmond Bounce & Party.
5. If electrical power is lost, all participants should be removed from the inflatable/rental and then:
a. Check to see if the blowers have come unplugged or the cords are unplugged from the outlet. If so, plug them back in and the inflatable/rental will re-inflate.
b. Confirm tie downs are still properly connected.
c. If problem still exists contact Richmond Bounce & Party.
6. When using inflatables all participants must remove any sharp objects. This includes but is not limited to all jewelry and glasses.
a. Have all participants exit the inflatable/rental.
b. Write down what and when the damage occurred.
c. Contact Richmond Bounce & Party.
Delivery: to address specified by lessee (customer). Lessee grants right to enter said property for the delivery and pick-up of the unit at approximately specified times.
I understand and acknowledge that the activity to be engaged in through my rental of an interactive amusement game(s) and/or other amusement equipment brings with it both known and unanticipated risks to my guests, my invitees and myself. Those risks include, but are not limited to falling, slipping, crashing and colliding and could result in injury, illness, disease, emotional distress, death and/or property damage to myself or my guests and invitees.
I voluntarily release, indemnify, hold harmless and discharge YOUR COMPANY NAME, from any and all liability, claims, demands, actions or rights of actions, whether personal to me or to a third party which are related to, arise out of or are in any way connected with my rental of the interactive inflatable unit including those allegedly attributable to negligent acts or omissions. I agree to reimburse any reasonable attorney’s fees and costs which may be incurred by YOUR COMPANY NAME in the defense of any such liability claim, demand, action or right of action.
In the event that I file a cause of action against YOUR COMPANY NAME, I agree to do so solely in the state of YOUR STATE, and I further agree that the substantive law of that state shall apply in that action without regard to the conflict of law rules of that state. I agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.
I acknowledge that I have adequate homeowner’s insurance, tenant insurance, or other liability insurance to cover any bodily injury or property damage that might occur to myself, my guests, or my invitees from the use of the unit I am renting or else I agree to bear the costs of such injury or damage myself.
Rules: Lessee agrees to supervise both the equipment and its use at all times said equipment is in the possession of the lessee. Accompanying this contract is a set of directions for use and safety rules that I agree to follow and utilize at all times during the operation and use of the interactive inflatable game.
I acknowledge and certify that I have had sufficient opportunity to read this entire document, that I understand its content and that I execute it freely, intelligently and without duress of any kind and agree to be bound by its terms.
Customer Name (Lessee): {{first_name}} {{last_name}}
Signature: ______________________________________ Date: ________________
1) Insure that all safety rules and operating instructions posted on the front of the inflatable are followed.
2) A trained operator(s) must be on duty at all times. Operator must use a whistle or other audible signal device.
3) In case of high winds or storms, have all persons exit the inflatable and then unplug the unit and let it deflate.
4) Remove all sharp or pointed objects from pockets
5) No Silly String is to come in contact with the inside or outside of the unit
6) No food, drinks or gum chewing allowed
7) Remove shoes, eyeglasses and jewelry
8) No flips, somersaults, rough play, piling on or wrestling
9) Do not bounce against sides or near the front entrance way. Do not bounce into corner posts.
10) Do not climb on side walls or nets
11) Keep a safe distance between kids bouncing in the inflatable
12) No jumping or sitting on the entrance ramp
13) No jumping off of the top of the slide
14) Only allow similar sized riders in the inflatable at once
15) Follow the maximum number of riders guidelines as posted on the inflatable
16) Follow the maximum weight limit as posted on the inflatable
17) Do not let the inflatable rub up against any surface
18) Do not move the bounce from the location where set up
19) Individuals with head, neck or back injuries or disabilities, pregnant women, small infants, and others who may be susceptible to injury from falls, bumps, or bouncing are not permitted in the unit at any time.
20) Water hoses or water must not be used in the inflatable unless specifically manufactured for use with water
21) Splash pools for water slides must be drained if ride will be left unattended unless area is fenced in and gate is locked.
22) Dunk tanks and splash pools must be filled with potable water and drained and refreshed every 4 hours of use. Dunkee must be 18 years of age or older.
23) If the inflatable starts to deflate, have all riders exit immediately and then check for one of the following conditions:
A) The blower motor has stopped; in which case check the power cord connection at the outlet to make sure that it has not been unplugged. If not, check to make sure a circuit breaker was not tripped.
B) If blower motor continues to run; check for blockage of air intake screen on the side of the blower unit. Also check all air tubes on the back of the inflatable for snugness and tighten ties if necessary.
C) If either of these steps corrects the problem, fully re-inflate the unit prior to permitting anyone to use it.
I agree to follow and utilize these Safety Rules & Operating Instructions at all times during the operation and use of the interactive inflatable game.
Customer Name: {{first_name}} {{last_name}}
Signature: _________________________________________ Date: ________________________
By signing below, you agree to adhere to the terms and conditions outlined in the rental agreement above.
Customer Name: _________________________________
Signature: _________________________________ Date: __________04/05/2026 6:32 AM_____________